Parents and Carers
When someone close to a child or young person has died, it can be difficult to know what to do to support them.
We provide telephone guidance, and several other services depending on what is appropriate for your child. These include one-to-one appointments and group activities for them to meet others in a similar situation. We can provide support whether the person died very recently or a long time ago, and all our services are free of charge.
Not every child needs our services, as many are able to cope with the help of family and friends. However, if you feel they may be helpful for your child, please make a referral at the end of this page.
Positive Activities
We offer children and young people referred to us (and on occasions their families) the opportunity to take part in one off positive activities. These may include outings, events or activities that offer children and young people the opportunity to meet others who’ve had similar experiences and help them relax and enjoy themselves. These positive activities may be run by NJ staff or by other providers and partners.
Online forum
Our forum for children and young people to share their feelings, memories and experiences. All messages are monitored by Nelson’s Journey before they go on the forum. It’s only for young people supported by NJ and there are photos and videos. We can let you know your children’s login details as soon as we receive a referral.
“After his appointment he said it was good to get things off his chest, and that it’s OK if we both get a bit upset when we talk about his Dad.” Claire
Try Smiles and Tears, our new Smartphone App
Save your memories, remember your special person and seek support from our new, free, smartphone app available to download from Google Play and the App Store.
Residential weekends and activity days
We run these several times a year at Hilltop Outdoor Centre in Sheringham. They are a mix of building self-confidence, making friends, how to cope with emotions and ways to remember the person who has died. A Child Bereavement Support Worker will discuss whether this may be appropriate for your child.
Meet the team
Your support worker is there to talk to your child about their feelings and memories, and to help with any particular issues or concerns.
Left to right: Adam White, Amy Sale, Kerry Will, Debbie Winteringham, Lorna Vyse, Fiona Coull and Duncan Green
What can you do?
Please download and read these great free resources. They may be useful and are of course available 24 hours a day.
FAQ’S (printable version)
Memory Book
At Time of Bereavement Booklet
Ways to remember
Anger Management
Book List for Parents and Carers
Sleep tips for teenagers
Sleep tips for younger children
Memory Bricks
Refer your child for support
Please note: we are only able to support young people up to their 18th birthday who live in Norfolk
If you would like to refer your child for support, please call us on 01603 431 788. You will be put through to one of our Child Bereavement Support Workers, who are on our Support Line between:
Monday 9:30am – 4:30pm
Tuesday 9:30am – 4:30pm
Wednesday 1:30pm – 4:30pm
Thursday 9:30am – 4:30pm
Friday 9:30am – 4:00pm
We are closed at weekends and bank holidays.
The Child Bereavement Support Worker will talk through your concerns, and whether Nelson’s Journey is the appropriate service for the current needs of your child.
